EPSON Software Fail

When I started shooting film again, I invested in a good scanner for my negatives. Some research led me to the EPSON V6000 Photo scanner.

As a whole, the scanner has been great, but the software, EPSON Scan, left a lot to be desired. Not only was the user interface dated in its looks, but the software was troublesome when generating previews and scanning.

To generate a preview it opened a second window, which leads to a lot of annoying double-clicking to get things done. To scan you clicked on the scan button, but one click brought you back from the preview window into the control window and then a second click on your scan button would register and scan.

Then there was the trouble when I set it to scan multiple pictures from a series of negatives, I would have to babysit my computer and move the mouse every so often to make the software feel like it was loved and then it would move onto scanning the next image.

Curious I went back to the EPSON support site to see if there was a new release.

Regrettably, the only release was still from 1,2014. On a whim, I looked under the Drivers and Utilities to see if there were at least some updates there. Turns out there was a driver update, but nothing in Utilities – or at least that’s what I thought at first.

After updating the driver, I looked one last time under Utilities and saw EPSON Software Updater that was last updated in 1,2019. I downloaded the program, run an update and was elated to be met with a screen at the end saying that I now had EPSON Scan 2!

Sure enough, in the EPSON folder in my Applications Folder, I had the new program. I have yet to try out all its functions, but so far it has been working much better. The only questions are, why is EPSON pointing people to an old software when there is a new and better version? Also, who in this day and age doesn’t program a way to update a program from within the program? Really EPSON, a completely separate program to run updates?

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